One year ago the new Polaris solution for Rotary & Rotaract has been introduced in Switzerland and Liechtenstein. Today, more than 13,000 users organise their Rotary activities on this platform. The Polaris team conducted a survey from 14 January to 14 February 2022.
The purpose of the survey was to collect information on the use of Polaris in the clubs and on customer satisfaction one year after go-live.
- The survey was conducted from 14 January 2022 to 14 February 2022.
- 243 Rotarians and Rotaractors were explicitly contacted, but participation was open to all Polaris users in CH&FL.
- The answers from 152 participants were collected
- Chapters 1 and 2 present the summary and results of the survey.
- The answers to the three questions as well as the comments are only presented in the attached documents as chapters 3 and 4. These two chapters have been added for completeness.